Senior Information & Assistance

What We Do

Alameda County has a dedicated Senior Information & Assistance team available to provide information about services for older adults. We help individuals navigate through the systems of care and programs for elders and provide direct referrals to services.

The team is active in community outreach and participates in numerous resource fairs, alongside community-based organizations. Senior Information & Assistance also publishes several resource guides for older adults and their family caregivers.

The department can be reached by phone, email, or in-person tabling at community events.  

Call us at 1-800-510-2020 or 510-577-3530.

If you would like to be added to our email list in order to receive updates on senior services and events throughout Alameda County, please email seniorinfo@acgov.org with your name and/or organization.

Senior Information & Assistance Resource Guides

Resource Guides published by the Senior Information & Assistance Program.

• Senior Resource Guide

Directory of non-profit and public agencies, alphabetically arranged by service category. Service categories include, but are not limited, to Adult Day Health, Case Management, Disabled Adult Services, Financial, Legal Assistance, Medical & Dental Clinics, Transportation and Utility Assistance.

There are four guides, each one represents a geographical part of Alameda County (North, Central, South, and East). Published in English, Chinese, Farsi,  Hindi, Spanish, Korean, Tagalog.

1. North County (Oakland, Alameda, Albany, Berkeley, Emeryville)

North County cities include: Alameda (City), Albany, Berkeley, Emeryville, Oakland, Piedmont

English

Spanish

Simplified Chinese

Farsi

Hindi

Korean

2. Central County (Castro Valley, Hayward, San Leandro, San Lorenzo) 

Central County cities include: Castro Valley, Hayward, San Leandro, San Lorenzo, and unincorporated areas Ashland, Cherryland and Fairview.

English

Spanish

Simplified Chinese

Farsi

Hindi

Korean

3. South County (Fremont, Newark, Union City) 

South County cities include: Fremont, Newark, Union City

English

Spanish

Simplified Chinese

Farsi

Hindi

Korean

4. East County (Dublin, Pleasanton, Livermore)

East County cities include: Dublin, Pleasanton, Livermore and Sunol

English 

Spanish

Simplified Chinese

Farsi

Hindi

Korean

• Senior Housing Guide

Low-income and tax credit subsidized, Independent-living apartment complexes for persons 62 and older (some complexes accept persons 55 & older, or 18 & older - if mobility impaired) in Alameda County. Also published in Spanish, Chinese and Farsi.

• Emergency Response Programs 

Listing of local personal Emergency Response Systems service providers.

• Fall Prevention Resource Guide for Older Adults

Programs and services intended to reduce/prevent falls and injury due to a fall.

• Home Health, Home Care and Hospice Agencies

Directory of private and public agencies that service the Alameda County area.

• Placement Agencies

Listing of agencies that will help seniors and caregivers determine placement in Residential Care Facilities for the Elderly (RCFE).

• Retirement Residences and Continuing Care Retirement Communities (CCRCs)

Retirement residences provide independent-living with amenities such as meals, transportation, and social activities. CCRCs offer a long-term care contract that provides "assisted living" and skilled nursing care usually in one location and the for the lifetime of the resident.

• Residential Care Facilities for the Elderly (RCFE)

Licensed facilities also referred to as “Assisted Living” and/or “Board and Care” residences located within Alameda County.

• Skilled Nursing Facilities (SNF) and Intermediate Care Facilities (ICF)

Licensed Skilled Nursing Facilities located within Alameda County.

Information & Assistance Roundtable Meeting

The AAA hosts a bi-monthly Information & Assistance Roundtable Meeting. These meetings include presentations on a variety of topics, such as, mental health programs, nutrition, legislative initiatives, fall prevention, and LGBTQ-friendly programs. The Roundtable offers an opportunity for senior service providers, social workers, advocates, and private sector partners to network and share information and resources.

To receive email notifications for upcoming meetings, email SeniorInfo@acgov.org.

• January 26, 2024
• March 22, 2024
• May 24, 2024
• July 26, 2024
• September 27, 2024
• November 22, 2024